Is My Investment in Logos Ebooks Safe?

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A potential customer emailed me his concerns about investing in an electronic library:

“I have had the desire to invest in an electronic library, but I am terrified of investing all of this money into one and then losing my money’s worth because new computers will not be able to read them. How does Logos deal with this? Will my grandchildren be able to use my electronic library?”

This is a fear we hear regularly, but one that quickly goes away once we explain how Logos licenses the content, not the file-format.

It’s true that digital data can be lost if it is not constantly migrated to new storage media and kept in up-to-date or easily parsed formats. Paper books can be lost, too—just look at New Orleans and the libraries lost to flooding and mold.

The key issue is, who is ensuring your continued access? With paper it’s you. You have to keep it dry and away from fire, and you have to be willing to store and move it. (Most books are “lost” when people don’t want to move them yet again.)

I can’t make guarantees about the future; nobody can. But in Logos’ case, we’ve got a 17 year track record, we’re a strong business, and we’ve honored users licenses to the electronic books through various format, media, and operating system changes for more than a dozen years. That’s a pretty good record.

Moreover, what we sell you is the license to the book, not the digital file. When we change formats (which we’ve done), you don’t have to re-acquire a license. When music went from vinyl records to cassettes to CD’s, you had to re-purchase the album each time. But we aren’t selling you “today’s format” — we’re selling an electronic license. With Logos, it’s as if you’re provided the song free on cassette, CD, and then digital download, all because of your original vinyl purchase.

Can you loan the book, and can your grandchildren have it? No. But not because of the electronic format (see clarification in the comments). It’s because we offer a really good price in exchange for licensing to one user. We sell our electronic books (in collections) at a huge discount from list price.

The big question is, what is your goal? To have beautiful books on your shelf that you can pass as heirlooms to your descendants, or to get convenient, useful access to a large library of content with a powerful set of tools for searching and reports?

I can “acquire a movie” in several ways: $9 at the theater, $1.99 VHS rental later, $29.95 to own the DVD, or (maybe) hundreds of dollars to acquire a film print. Each format has strengths and weaknesses. The theater experience is the best way to see it, but when it’s over, it’s over. The rental lets me rewind and pause and watch it a few times, but it’s on a small screen and later in the release cycle. The DVD is also on my home screen, costs more, and might still go obsolete years down the road. The film is physically simple — shine light through the film to project — and actually the “safest” format to ensure my descendants can watch it, but it’s more expensive, more awkward, etc.

The biggest risk with our electronic books is that we go out of business and then, some years later, computers change in a way that doesn’t let you run our software. We intend, of course, to stay in business, and (to the best of our knowledge) we’re the largest and strongest player in Bible software. But still, A) virtualization technology will probably ensure the ability to run this generation of applications for a long time and B) we have a large enough customer base that even in a bankruptcy someone would probably acquire and retain our product line and/or customer relationships.

So is your investment in ebooks a safe bet? I believe so. Plus, it’s easier on the back when it’s time to move your library.

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Written by
Bob Pritchett

Bob Pritchett co-founded Faithlife (makers of Logos Bible Software) in 1992 and serves as President/CEO. Bob speaks regularly at industry conferences and to academic groups on entrepreneurship, electronic publishing and digital libraries. He is a 2005 winner of the Ernst & Young Entrepreneur of the Year award, and was included in the Puget Sound Business Journal’s 40 Under 40. Bob lives with his wife Audra in Bellingham, Washington; they have two children.

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Written by Bob Pritchett
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