Call Logos and Get a Human

Technology is great. Our slogan here at Logos is Advanced Technology for Eternal Truth, and we’re sponsoring BibleTech:2008, a conference that explores the intersection of biblical studies and technology. Obviously, we love technology and are convinced that it can be immensely helpful—especially for things like Bible study. But new technology does not always result in a better way of doing things. People can still do many tasks more efficiently than machines—like answering phones.
Someone shared a link at the office yesterday for a website called the gethuman 500 database. It lists phone numbers that will get you a human on the other end of the line for over 500 businesses. About 10% of the numbers will take you directly to a human. Most require you to push a series of numbers to get a human on the line. For example, to talk to a human at Ford, you would need to call 800‑392‑3673 and then “press 0; at prompt press 0; at prompt press 0; at prompt press 1; at prompt press 0” to finally get to a human.
We’ve all had bad experiences with automated answering services. Most of them take forever, and the ones that require you to speak your information into the phone don’t work very well. It’s refreshing to get a human on the line who can quickly connect you to the right person or give you the information you want.
One of our highest priorities at Logos is to provide you with top-notch customer service. That’s why we put 800-875-6467 at the top of Logos.com. You don’t have to go to a website like the gethuman 500 database to find out how to contact us. And you don’t have to press 0 four times either. When you call Logos on Monday–Friday between 6 AM and 5 PM PST, a pleasant and knowledgeable human answers the phone and promptly directs your call to the right department—and that’s the way it should be.