Em Griffin describes three kinds of groups (task groups, relationship groups, and influence groups) and explores their dynamics.
“So cohesiveness, role differentiation and a common commitment are the signs of a good group.” (source)
“Cohesiveness involves a sense of group identity, a feeling of we-ness.” (source)
“In good groups, people know where they fit. They occupy a comfortable niche.” (source)
“The good group has cohesiveness. Folks come early and stay late. Most importantly, they come. High absenteeism is the mark of a noncohesive group. Nothing can kill a group spirit quicker than to have members look around at empty chairs and realize that others are voting by their absence.” (source)
“I’ve since learned to phrase questions so as to put the group in a place where they know as much or more about the topic than I. It’s not a matter of playing dumb. Rather it’s drawing upon their unique experience.” (source)