The Greeter and Usher Handbook - Revised Edition: Creating a Ministry of Welcome
Ebook
Equip your greeters and ushers for radical hospitality.
The Greeter and Usher Handbook provides a guide to the responsibilities of those who are generally the first faces visitors encounter in church: the usher and the greeter. Intended for training use by church staff or volunteers, the text covers responsibilities related to all aspects of creating a welcoming atmosphere for visitors and new members.
This Revised Edition includes updated position descriptions and best practices reflecting a greater use of online resources and an emphasis on the greeter’s and usher’s role in safety and security.
Greeters and Ushers will be equipped to serve with confidence, generosity, and a clear grasp of how to welcome all visitors and members alike
Churches will be equipped and empowered to surprise and delight guests, leaving them eager to return
Based on key principles and best practices for Greeters and Ushers that have made Church of the Resurrection such a welcoming and fast-growing congregation
Includes position descriptions and other useful tools for greeters and ushers
Revised Edition contains updates based on increased use of digital tools, as well as changed practices after the COVID pandemic
Revised Edition contains new material about the Greeter’s and Usher’s role in safety and security
May be used alone or alongside The Art of Hospitality Revised Edition
- Title: The Greeter and Usher Handbook - Revised Edition: Creating a Ministry of Welcome
- Author: Yvonne Gentile
- Publisher: Abingdon Press
- Print Publication Date: 2024
- Logos Release Date: 2024
- Language: English
- Resources: 1
- Format: Digital › Ebook
- ISBNs: 9781791035204, 9781791035198, 1791035191, 1791035205
- Resource ID: LLS:9781791035204
- Resource Type: Monograph
- Metadata Last Updated: 2024-06-19T07:41:50Z
Yvonne Gentile is the Guest Experience and ShareChurch Lead Director at The United Methodist Church of the Resurrection. Before joining church staff in 2011, Yvonne worked in an executive leadership capacity in retail, where she discovered the power of radical hospitality. She has been part of Resurrection since 1996 and served in numerous volunteer roles at Resurrection until 2011, when she joined the staff team, including leading the Spiritual Gifts Team, the Leadership Development team, and serving on the Committee on Nominations. She has led workshops and teaching events nationally on spiritual gifts, leadership development, building exceptional teams, volunteer management best practices, and radical hospitality. She is co-author of several books, including Serving from the Heart, Leadership from the Heart, and Leadership Essentials.