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Audio is missing for Greek Audio NT or Hymns

Problem:

When using Read Aloud to engage the Greek Audio New Testament in a Greek text, such as the LogosNA27, the audio bar appears on the main toolbar but does not function, and there is no sound. The same thing may occur when trying to play a hymn in one of the hymnal resources.

Solution:

Windows Media Player 10 or above is required for the audio to work correctly. Run Windows Updates or check Microsoft's Download Center for Windows Media Player updates.