Business Hours

Monday – Saturday
6 AM – 6 PM PST
Local: 9:14 AM
We will be closed
Nov 28
Thanksgiving Day
  1. Don't miss out on some of the biggest deals of the year! See all Black Friday deals.

Logos 4 Account not Remembered

I have to sign in every time I start Logos 4.

Article Details

Platform / Device

Mac OS X

Operating System

OS X 10.5.8 (or higher)


Logos 4.0+


Related Tutorials

4:49 Installing Logos 4

Related Articles

Installing Logos 4 About Indexing


Everytime you open Logos 4, the "sign in" screen appears you are required to enter an email and password.


The Mac User Account does not have correct permissions on key configuration files.


  1. Quit Logos 4 if it is already open.
  2. Open Finder to the Applications folder.
  3. Navigate to Utilities.
  4. Open  Terminal.
  5. Enter the following commands, one at a time, exactly as they appear below:

chmod 755 ~/.config
chmod 755 ~/.config/.mono
chmod 700 ~/.config/.mono/keypairs

If they are entered correctly, they likely will not return any message or response. Open Logos 4 and sign in. It shouldn't prompt you again next time.

Last Updated: 9/21/2012