Mobile Ed: LD202 Communication and Organizational Leadership (11 hour course)

Course Outline

Introduction

• Introducing the Speaker
• Introducing the Course

Unit 1: The Leadership Communication Pyramid

• The Three Sides of the Leadership Communication Pyramid
• The Base of the Leadership Communication Pyramid
• Organizational Culture
• Organizational Conflict
• Visionary Change
• Our Guide through the Course

Unit 2: Foundations of Communication

• The Components of Leadership Communication
• Types of Communication
• Levels of Communication
• The Shannon-Weaver Model of Communication Theory
• The Schramm Model of Communication Theory
• The Sanford, Hunt, and Bracey Model of Communication Theory
• The Tubbs Model of Communication Theory
• An Integrated Model of Communication Theory
• The Leader as Communicator
• The Ontology of the Communicator
• The Attitude of the Communicator
• The Behavior of the Communicator
• Formulating the Message
• Story, Values, and Emotional Intelligence Inform the Core Message
• Pathways and Characteristics of Communication Channels
• Other-Centered Communication
• Communication Concepts from General Leadership Studies
• Review and Summary of Communication Theory
• Barriers to Effective Communication
• Bridges to Effective Communication

Unit 3: Leadership Theory: Grounded in Scripture

• Leadership vs. Management Communication
• Transactional vs. Transformational Leadership
• Communicating as a Transformational Leader
• Scripture, the Christian Story, and Organizational Leadership
• Christian Love
• Christian Truth
• Christian Purpose and Mission
• Life in Christ and the Leader’s Capacity to Lead
• Assessing Competence and Context
• Summary of Leadership Communication

Unit 4: Leading Organizational Culture

• Primary Questions in Organizational Culture
• The Definition and Dimensions of Organizational Culture
• Culture vs. Identity
• Purpose as an Element of Culture
• Levels of Purpose
• Developing Statements of Purpose
• What Purpose Provides
• An Organization’s Mission
• Effective Mission Statements
• The Elements of Strategy
• Effective Strategies
• The Role of Values and Beliefs
• Value Statements Address Several Categories
• Value Domains
• Effective Value Statements
• The Function and Purpose of Vision
• Demystifying Vision
• Essential Aspects of Vision
• The Components of Vision and Why Vision Is So Powerful
• Another Look at the Essential Characteristics of Vision
• Leadership, Vision, and the Bible
• Stages of Culture Leadership
• Foundational Considerations for Organizational Culture
• Back at the Intersection
• A Summary of Organizational Culture

Unit 5: Leading through Organizational Conflict

• Glorifying God through Inevitable Conflict
• Relational Benefits of Constructive Conflict
• Constructive Conflict Helps Us Understand the Issues
• Constructive Conflict Helps in Identifying and Implementing Solutions
• The Conflict Paradox
• Diverse Sources of Conflict
• Types and Levels of Conflict
• Approaching Conflict
• Ken Sande’s Basic Conflict Styles
• Hall’s Styles of Conflict Management
• Leas’ Conflict Management Styles
• Summarizing Conflict Styles
• Introducing Resolution Strategies: Sande’s Four Gs
• Glorifying God and Getting the Log Out of Our Own Eyes
• Restoring and Reconciling
• Lewis’ Principles for Resolving Conflict
• Ury’s Joint Problem-Solving Strategy
• Ury’s Potential Barriers to Resolution
• Reaching the Summit of Reconciliation
• Foundational Considerations for Organizational Conflict
• Guidelines for Communication in Conflict
• Leading from Ontological Security in Christ
• A Summary of Organizational Conflict

Unit 6: Leading through Change

• The Inevitability of Change
• Intrapersonal Hindrances to Change
• Interpersonal Hindrances to Change
• Team and Organizational Hindrances to Change
• Sociocultural and Environmental Hindrances to Change
• Planned, Unplanned, and Emergent Change
• Technical, Adaptive, and First- and Second-Order Change
• How People Change
• Anxiety Efficiency Curve
• The Readiness for Change
• The Timing of Change
• The Organizational Life Curve and the Timing of Change

Unit 7: The Visionary CHANGE Process

• The Priority of Vision in the Change Process
• Introducing the Visionary CHANGE Process
• Create Urgency
• Harness a Guiding Coalition
• Align the Majority
• Navigate the Course of Vision
• Galvanize the Change through Routine
• Establish a Culture of Change
• Foundational Considerations for Visionary CHANGE

Conclusion

• A Broad Overview