Thanks for Being Great Customers!

Today’s guest blogger is Elizabeth Sanborn, a Customer Support representative at Logos.
I’ve been working here at Logos for just over three months, and before I started—I’ll be honest—I was a little scared. Everyone has heard horror stories about customer support, so I was a little nervous about the people I would encounter on the other end of the phone.
However, my experience working here at Logos has been quite the opposite. During my time here, I have met hundreds of wonderfully kind customers, who ask me how I am doing (and care about the answer!) and display the utmost patience with me, especially when I first started working here and was still learning the ropes. I’ve had a variety of great conversations while waiting for computers to reboot, downloads to finish, etc. I’ve even had a customer help me with Christmas gift ideas for my brother. It’s quite encouraging to see Christians act Christ-like, even in the little things of life like customer service. So thanks, customers, for being so fantastic and making the jobs of Logos Customer Support reps such a great experience!

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Written by
Phil Gons

Follower of Jesus, husband of Shanna, father of five, Chief Product Officer at Logos, PhD (ABD) Theology, reader, learner, blogger, technophile.

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Written by Phil Gons
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