Blank Pages or Sections in Resources

Problem:

When you open or scroll through a resource, pages or sections are blank where text should be.

Possible Causes and Solutions:

Cause: Libronix remains open for a long period of time, and the computer may enter standby or hibernation mode.
Solution: Close Libronix and restart the computer.

Cause: If it occurs in only one resource, that resource may need to be fixed and replaced.
Solution: Contact Customer Support at (800) 875-6467 to see if an updated version of the book file is available for download.

Cause: If only Hebrew text is missing, and the BibleWorks program is also installed, there may be a conflict with the Hebrew font.
Solution: Update BibleWorks, then update Libronix DLS. If BibleWorks is not installed, restarting the computer may resolve the problem.

If these solutions do not resolve the problem, please contact Customer Support by phone at (800) 875-6467 or by email at tech@logos.com.