Missing Books

The information in this article applies to the following products:

• Logos Library System software version 2.0c and above

Summary

What to do if you're missing books

If you do not see some of your books in your Logos library browser, there are several common reasons for the problem.

Note: These instructions assume that you have Logos version 2.0c or higher. If you don't, please contact our Customer Service staff at 1-800-87LOGOS for an upgrade, or visit the Logos Web site at http://www.logos.com/products/update/ for information regarding upgrades.

Possible reasons:

1. Logos considers the book(s) as "locked."
   If you run Logos and click the Tools menu Unlock Books or Collections command, and you see the book(s) you're looking for in the Unlockable Titles list, then this is the case.

   You'll either need to run the Setup.exe program from the original floppy disks or CD that you received when you bought the product, use your LOGOS Backup Disk if you have one to restore your Logos system files (for example, Logos.lsb) from the Tools menu Restore System Backup command, or call Customer Service at 1-800-87LOGOS and ask about re-unlocking your book(s).

2. Logos cannot locate or recognize the book data files for the book(s).
   If you can't see the book(s) you're looking for in the Unlockable Titles list, then Logos most likely can't see them when it starts up. There are several things to check if this is the situation.

   First, determine where the book data files ("books") that Logos is looking for are located. (For example, they might be located on your hard disk, on your LLS book CD Volume 1 or Volume x, or on a LLS collection or product CD). If they are on a CD, insert the correct CD in your CD-ROM drive and run Logos.

   Second, run Logos and select the Tools menu Rebuild Filemap command. Check to see if the location (drive letter name and directory) of the missing book(s) is included in the Search List on the right-hand side.

   • If the location of the missing book(s) is not in the Search List, click the drop-arrow in the lower-left corner and use the smaller arrows if necessary to change the drive to the drive that the book(s) are located on, and then navigate to the directory that the book(s) are in, for example BOOKS on our CD-ROMs. As you move through the drives and directories, the upper-left "Directory to Scan" field will change to reflect your location. When it shows the directory where your books are located, click Add. The drive and directory you selected should be added to the right-hand Search List field. Click Scan and Logos will then re-scan the map file. After it tells you how many books it found, click Ok and then click Restart Logos Now when prompted. When Logos restarts, it should be able to find the books. (However, they may still need to be unlocked; see Reason #1.)

   • If the location of the missing book(s) is included in the Search List, make sure that the correct CD is in the drive and restart Logos. Check the Unlockable Titles list (see Reason #1) again. If the book(s) still are not available, the CD may not be reading correctly. Contact us via e-mail or telephone.

3. Books have been removed from the Library Browser with the Tool menu Title Librarian command's Remove button.
   If this is the case, then you can perform the following steps to rebuild your map file.
   1. In Windows 95, double-click the My Computer icon, double-click the drive where Logos is installed, (usually C:) and double-click the LRSYSTEM directory. In Windows 3.x, from the Main program group open File Manager, select the drive where Logos is installed (usually C:), and select the LRSYSTEM directory.

   2. Find a file named either LOGOS or LOGOS.MAP, select and delete it.

   3. Start Logos.

   4. Logos will display an error message.  Click Scan. Add all of the drives and directories where your books are located (for example, your CD-ROM and hard disk drive letter names) as described in the first part of Reason #2.